Refund policy

Our policy lasts 30 days. If more than 30 days have passed since your purchase, unfortunately we cannot offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition you received it. It must also be in the original packaging.

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you if your refund is approved or rejected.


If your request is approved, your refund will be processed and a credit will automatically be applied to your credit card or original payment method, within a specified time frame.

Late or missing refund (if applicable)
If you haven't received a refund yet, check your bank account first.
Next, contact your credit card company, it may take some time before your refund is officially posted.
Then contact your bank. There is often some processing time before a refund is mailed.
If you have done all of this and still have not received your refund, please contact us at camstrap.fr@gmail.com.


delivery
To return your product, you must send it by post to the following address: 13 chemin du moulin de trissepaille, 34570 SAUSSAN, France

You will be responsible for paying your own shipping costs for returning your item. Shipping costs are not refundable. If you receive a refund, return shipping costs will be deducted from your refund.